Ryan O'Connor
Sales Associate
ryan.oconnor@email.co.uk · +44 7700 901333 · Manchester, UK
Professional Summary
Energetic sales associate with 3 years on premium UK retail floors. Consistently exceeded personal sales targets through consultative selling, strong product knowledge, and building repeat customer relationships.
Skills
Consultative Selling · Upselling & Cross-Selling · POS Systems · Visual Merchandising · KPI Tracking · Customer Relationship Building
Experience
Sales Associate
2022 – Present
Apex Footwear, Trafford Centre
- Exceeded monthly sales targets by 24% over 6 consecutive quarters
- Increased average transaction value by 15% through accessory upselling
- Named Employee of the Month twice for conversion and mystery shop scores
Retail Sales Assistant
2021 – 2022
Urban Style Co.
- Processed returns and exchanges while preserving customer loyalty
- Supported stock replenishment and floor resets during peak seasons
Education
BTEC Level 3 Business — Manchester College, 2021